Frecuently Asked Questions

Frecuently Asked Questions

As soon as I got the membership I log in but now I am banned

A most common error from new users is trying to log in to our membership areas as soon as the membership is bought.

We encourage our customers to wait at least 5 minutes until the purchase is complete, and our system creates the information and credentials in our databases.

If you have issues logging in or if your membership is fresh new and was banned, please submit a ticket.